Question 1

What is CodeMetrics?

Accepted Answer

CodeMetrics is a full-service software development company that specializes in building custom web applications, mobile apps, cloud solutions, and enterprise software. We partner with startups and established businesses alike to turn ideas into reliable, scalable digital products.

Question 2

Where is CodeMetrics located?

Accepted Answer

Our headquarters are located at OC 702-704, 7th Floor, Gaur City Center, Greater Noida West, Uttar Pradesh 201309, India. We serve clients globally and are available for remote collaboration across all time zones.

Question 3

What industries do you serve?

Accepted Answer

We work across a wide range of industries including healthcare, fintech, e-commerce, education, logistics, real estate, and SaaS. Our team adapts quickly to domain-specific requirements and compliance standards, ensuring solutions that fit your business context.

Question 4

How can I get in touch with CodeMetrics?

Accepted Answer

You can reach us by visiting our Contact page and filling out the inquiry form, emailing us at info@codemetrics.in, or calling +91 70639 78055. Our team typically responds within one business day.

Question 5

What services does CodeMetrics offer?

Accepted Answer

We offer a comprehensive suite of software development services including custom web development, mobile app development (iOS and Android), e-commerce solutions, cloud migration and infrastructure, DevOps and CI/CD pipeline setup, UI/UX design, API development, legacy system modernization, and IT consulting.

Question 6

Do you build mobile apps for both iOS and Android?

Accepted Answer

Yes. We develop native apps for iOS and Android as well as cross-platform applications using React Native and Flutter. We help you choose the right approach based on your budget, timeline, and feature requirements.

Question 7

Can you migrate our legacy systems to modern technology?

Accepted Answer

Absolutely. We have deep experience migrating legacy monoliths to modern architectures including microservices, cloud-native platforms, and serverless setups. We follow a phased migration strategy to minimize downtime and business disruption.

Question 8

Do you provide UI/UX design services?

Accepted Answer

Yes. Our design team creates user-centered interfaces using tools like Figma. We handle everything from user research and wireframing to high-fidelity prototypes and design system creation, ensuring a polished and intuitive experience for your end users.

Question 9

How does your development process work?

Accepted Answer

Our process follows four key phases: Discovery, where we understand your goals and requirements; Planning, where we define the architecture, tech stack, and roadmap; Development, where we build in iterative sprints with regular demos; and Delivery, where we handle testing, deployment, and handoff. You have full visibility at every stage.

Question 10

How long does a typical project take?

Accepted Answer

Timelines vary based on scope and complexity. A simple marketing website or MVP can be delivered in 4 to 6 weeks, while a full-featured enterprise application may take 3 to 6 months. During the Discovery phase we provide a detailed timeline estimate tailored to your project.

Question 11

What project management methodology do you follow?

Accepted Answer

We primarily follow Agile and Scrum methodologies with two-week sprints, daily standups, and regular sprint reviews. For smaller or fixed-scope projects we may use a Kanban approach. We use tools like Jira, Linear, or Trello to keep everything transparent and on track.

Question 12

Will I have a dedicated point of contact during the project?

Accepted Answer

Yes. Every project is assigned a dedicated project manager who serves as your single point of contact. They coordinate between your team and our developers, provide regular status updates, and ensure milestones are met on time.

Question 13

How much does custom software development cost?

Accepted Answer

Costs depend on the scope, complexity, and technology requirements of the project. A basic web application may start around $5,000, while larger enterprise solutions can range from $25,000 to $100,000 or more. We provide a detailed, transparent estimate after the initial discovery consultation.

Question 14

Do you offer fixed-price projects?

Accepted Answer

Yes. We offer both fixed-price and time-and-materials engagement models. Fixed-price works best when the scope is well-defined upfront, while time-and-materials is ideal for projects that may evolve. We help you choose the model that best fits your needs.

Question 15

What are your payment terms?

Accepted Answer

For fixed-price projects we typically structure payments into milestones: an initial deposit to begin work, progress payments at key deliverables, and a final payment upon project completion. For time-and-materials engagements we invoice on a bi-weekly or monthly basis.

Question 16

Do you offer free consultations?

Accepted Answer

Yes. We offer a complimentary initial consultation where we discuss your project requirements, suggest a technology approach, and provide a rough cost and timeline estimate. There is no obligation, and it helps both sides determine if the partnership is a good fit.

Question 17

Do you provide post-launch support and maintenance?

Accepted Answer

Yes. We offer flexible support and maintenance plans that include bug fixes, security patches, performance monitoring, feature enhancements, and server management. Plans can be tailored to your needs on a monthly or annual basis.

Question 18

What is your SLA for support requests?

Accepted Answer

Our standard SLA guarantees an initial response within 4 business hours for critical issues and within 1 business day for non-critical requests. We also offer premium SLA tiers with faster response and resolution times for clients who need round-the-clock coverage.

Question 19

How do I report a bug or request a feature?

Accepted Answer

You can report bugs or request features through our dedicated support portal, by emailing info@codemetrics.in, or by contacting your assigned project manager directly. Each report is triaged, prioritized, and tracked until resolution, with full visibility into status updates.

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